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Reputation Armour

Unhappy customers reach you before they reach Google. The moment a new review comes in, it's routed by rating and turned into a task — so a bad review never just sits there unseen.

See It In Action

GHL · Workflows list

W11 · Review Routing

DraftLast updated Aug 20, 2026, 11:13 PM

The real automation, live in the portal. Draft until a location goes live.

In Roger's Words

A bad review used to just sit there. Public, unanswered, until you happened to check.

Now, the moment a new review comes in, it gets routed -- rated positive, or flagged as needing your attention.

Either way, it creates a task. Not lost in a feed, not waiting on somebody to remember to look.

You still handle it -- we just make sure you know it's there the moment it happens, not a week later.

What it actually does

Unhappy customers reach you before they reach Google. The moment a new review comes in, it's routed by rating and turned into a task — so a bad review never just sits there unseen.

How it works

  1. 1

    A new review comes in

    The moment a new review is posted, it triggers -- not a nightly batch, not something somebody has to remember to check.

  2. 2

    Routed by rating

    It's routed based on the rating -- a positive review and one that needs attention don't get treated the same way.

  3. 3

    A task, not silence

    Either way, it creates an internal task for you or your team. A bad review doesn't just sit there because nobody saw it.

What is Reputation Armour?

Reaches You Before Google

Unhappy customers reach you before they reach Google.

Routed By Rating

The moment a new review comes in, it's routed based on the rating — not a nightly batch, not something somebody has to remember to check.

A Task, Not Silence

Either way, it creates an internal task. A bad review doesn't just sit there because nobody saw it.

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Phone
705-482-9222
Address
Call Vault Inc., PO Box 846, Corbeil, ON P0H1K0
Where we work
North Bay, Sudbury, Timmins, Nipissing, Parry Sound, Barrie, Peterborough and the rest of the 705
Hours
24/7 — that's the point. No hold music, no voicemail, no missed calls: our AI answers every time and books it straight to the calendar.